Return Policy


Smokin’ Ugly by Weber Knapp

Return Policy


If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted/Sale items are final and cannot be returned or exchanged
  • Returned items must be returned in original product packaging
  • Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return

Additional Information:

  • Refunds will be processed once the returned item(s) have been received and inspected.  If items are damaged or show visible signs of wear or use, no refund will be provided. 
  • You are responsible for all return shipping fees
  • If you have questions regarding our return, please contact us using the form below: